FÉNIX DIRECTO against fraud

FÉNIX DIRECTO takes consumer protection and fight against fraud very seriously. Thereby, there is a warning in our website against attempted fraud and scam by third parties who maliciously use Fénix Directo's brand name without permission, with the purpose of misleading the recipient by using various arguments.

There are different types of fraud and scam, which include fake lottery, false job opportunities and fraudulent offers to obtain major profits without any apparent risk, among others. Apparently real documents and notifications are sent to different addressees, in order to mislead them into a fraudulent act. The best protection against fraud is to always be informed and be sceptical about all unrequested offers.

In case you receive any of these notifications, please contact us and under no circumstances should you provide any information to the sender.

In case you need further information, please do not hesitate to contact the following e-mail address : fd.recursos@fenixdirecto.com or by postal service to Calle Ramírez de Arellano, 35 28043 Madrid

Bolster the Internet Security and pass the information along your contacts in order to foresee and prevent against any other cases.

If you have been a victim of fraud, report the facts to the Police or the competent authorities immediately.

This page contains the most recent fraud case examples which use FÉNIX DIRECTO's brand name maliciously, as well as additional information that we consider very useful, for your knowledge. We strongly recommend that you check this page periodically in order to acknowledge the most recent information we may have about fraud allegations.